Finance & Customer Service Expert

Hello, I'm Scholar Wangari

Seasoned Finance Officer with 5+ years of experience driving financial excellence and customer satisfaction for leading organizations across multiple industries.

Scholar Wangari
5+ Years Experience

About Me

Get to know the professional behind the expertise

Scholar Wangari

Strategic Financial Leader

Motivated self-starter and dedicated professional with over 5 years of experience in financial management, customer service, and administrative support. Proven ability to build and maintain strategic relationships, manage projects, and drive organizational success.

Strong analytical skills with a keen attention to detail, committed to fostering positive impact in public health and community engagement through sound financial practices and excellent customer relations.

Financial Strategy

Developing data-driven financial strategies that drive business growth

Client Relations

Building lasting relationships through exceptional service delivery

Process Innovation

Implementing efficient systems that reduce costs and improve productivity

Stakeholder Management

Engaging diverse stakeholders to achieve organizational objectives

Language Proficiency

Kinyarwanda (Native) English (Professional) Kiswahili (Native)

My Skills

The professional skills and expertise I bring to every engagement

Financial Expertise

Financial Management Expert
Financial Analysis Advanced
Budgeting & Forecasting Advanced
Financial Reporting Advanced

Business Skills

Customer Service Expert
Project Management Advanced
Stakeholder Engagement Advanced
Policy Advocacy Intermediate

Work Experience

My professional journey and key accomplishments

Finance Officer

IZUBAGEN LTD

2021 - Present
  • Ensure compliance and uphold financial integrity through meticulous record-keeping and general ledger management
  • Manage banking and cash operations, including reconciliation and financial reporting
  • Collaborate across teams to implement financial policies that support operational goals while maintaining strong customer service focus
  • Develop financial models to support strategic decision-making and business growth

Part-time Accountant

Meze Fresh Ltd

2020 - Present
  • Maintain accurate accounting records and prepare financial statements
  • Reconcile accounts and process invoices, contributing to financial stability
  • Analyze financial data to ensure effective general ledger maintenance
  • Implement cost-saving measures that reduced operational expenses by 15%

Finance & Admin Officer

LANDY INDUSTRIES LTD (Internship)

2019
  • Supported financial operations and administrative duties, focusing on strategic financial planning
  • Contributed to compliance reporting and enhanced staff management efficiency
  • Developed inventory management system that reduced waste by 20%
  • Assisted in preparation of annual budgets and financial forecasts

Cashier

Meze Fresh

2016 - 2018
  • Controlled petty cash and managed payment processing, ensuring smooth transactions
  • Provided excellent customer service and issued EBM receipts to enhance customer experience
  • Maintained accurate cash drawer with 100% accountability record
  • Trained new staff members on POS systems and customer service protocols

Education Background

My academic journey and professional development

Masters in Business Administration (MBA)

Kigali Independent University (ULK)

2022 - 2024

Specialized in Financial Management and Strategic Leadership. Thesis focused on "Financial Inclusion Strategies for Small Businesses in Rwanda".

Bachelor's Degree in Finance

Kigali Independent University (ULK), Kigali Rwanda Campus

2014 - 2018

Graduated with honors. Key coursework included Financial Accounting, Corporate Finance, Investment Analysis, and Financial Markets.

Professional Certification

QuickBooks Certified User

2020

Certified in QuickBooks Online and Desktop applications for financial management and accounting.

Professional Training

Advanced Excel for Financial Analysis

2019

Completed intensive training in advanced Excel functions, financial modeling, and data analysis techniques.

Companies I've Worked With

Some of the organizations I've had the privilege to collaborate with

My Services

Professional services I offer to businesses and individuals

Financial Consulting

Expert financial advice tailored to your business needs, helping you make informed decisions and optimize your financial performance.

  • Financial health assessment
  • Cash flow management
  • Cost reduction strategies
  • Profitability analysis
  • From 150,000 Frw/session

    Book Now

    Financial Analysis

    Comprehensive analysis of your financial data to identify trends, opportunities, and areas for improvement.

  • Financial statement analysis
  • Ratio and trend analysis
  • Benchmarking
  • Investment appraisal
  • From 200,000 Frw/project

    Book Now

    Customer Service Training

    Transform your customer service operations with proven strategies that enhance customer satisfaction and loyalty.

  • Customer service strategy
  • Complaint handling
  • Service excellence training
  • Customer retention strategies
  • From 50,000 Frw/hour

    Book Now

    Client Testimonials

    What my clients and colleagues say about working with me

    "Scholar transformed our financial operations with her meticulous approach and strategic insights. Her ability to simplify complex financial concepts for our team was invaluable."
    Ngamije Desire

    Ngamije Desire

    General Manager, Meze Fresh Ltd

    "Working with Scholar on our financial restructuring project was a game-changer. Her analytical skills and attention to detail helped us identify savings we didn't know were possible."
    Jean Baptiste Tuyishime

    Jean Baptiste Tuyishime

    Manager, Izuba Gen Ltd

    "Scholar's customer service training for our staff resulted in measurable improvements in customer satisfaction scores. Her practical approach made the training engaging and effective."
    Client

    Marie Claire Uwimana

    HR Manager, Landy Industries

    Featured Projects

    Some of my notable professional projects and initiatives

    Financial System Implementation Finance

    Financial System Implementation

    Led the implementation of a new financial management system at Izuba Gen Ltd, resulting in 30% faster reporting and improved data accuracy.

    QuickBooks System Migration Process Improvement
    Read Case Study
    Cost Reduction Initiative Finance

    Cost Reduction Initiative

    Developed and implemented cost-saving measures for Meze Fresh Ltd that reduced operational expenses by 15% without impacting service quality.

    Cost Analysis Vendor Negotiation Process Optimization
    Read Case Study
    Customer Service Training Training

    Customer Service Training

    Designed and delivered customized customer service training for Landy Industries that improved customer satisfaction scores by 25%.

    Training Development Customer Experience Service Excellence
    Read Case Study

    Certifications & Awards

    My professional certifications and recognitions

    MBA Certificate

    Master of Business Administration

    Kigali Independent University (ULK)

    2024
    QuickBooks Certified

    QuickBooks Certified User

    Intuit QuickBooks

    2020
    Excel Advanced Certificate

    Advanced Excel for Financial Analysis

    Rwanda Institute of Management

    2019
    Employee of the Year

    Employee of the Year

    Meze Fresh Ltd

    2017

    Get In Touch

    Feel free to reach out for collaborations or just a friendly hello

    Let's Talk About Your Project

    I'm currently available for freelance work, consulting engagements, and full-time opportunities. If you have a project that needs my expertise, don't hesitate to contact me.

    Location

    Kigali, Rwanda

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    Book a Consultation

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    How It Works

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    1

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    2

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    3

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    4

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    Availability

    Monday - Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

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